1.0UX Magazinehttps://uxmag.comKateryna Tymchenkohttps://uxmag.com/contributors/kateryna-tymchenkoConversational AI in industrial experience design and beyond with David Bingham, Director of User Experience at Schneider Electricrich600338<blockquote class="wp-embedded-content" data-secret="FuYJUPohsy"><a href="https://uxmag.com/podcast/david-bingham-director-of-user-experience-at-schneider-electric">Conversational AI in industrial experience design and beyond with David Bingham, Director of User Experience at Schneider Electric</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://uxmag.com/podcast/david-bingham-director-of-user-experience-at-schneider-electric/embed#?secret=FuYJUPohsy" width="600" height="338" title="“Conversational AI in industrial experience design and beyond with David Bingham, Director of User Experience at Schneider Electric” — UX Magazine" data-secret="FuYJUPohsy" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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https://uxmag.com/wp-content/uploads/2023/10/David-Bingham-sound.png360346Robb and Josh welcome David Bingham for an exploration of design and conversational AI, from our homes, to our workplaces, to industrial settings. David is a senior experience design executive who’s held positions at GE and Workday and is currently Director of User Experience at Schneider Electric (named one of Fortune’s Most Desirable Companies four years running and deemed the world’s most sustainable company in 2021). The trio discuss the uncanny valley in conversational AI, the true shape and purpose of digital twins, and updating CRUD (adding "seek" to create, read, update, and delete).