{"version":"1.0","provider_name":"UX Magazine","provider_url":"https:\/\/uxmag.com","author_name":"Nataliia Vlasenko","author_url":"https:\/\/uxmag.com\/contributors\/nataliia-vlasenko","title":"How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"aqybtFQKKd\"><a href=\"https:\/\/uxmag.com\/articles\/how-agentic-ai-is-reshaping-customer-experience-from-response-time-to-personalization\">How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/uxmag.com\/articles\/how-agentic-ai-is-reshaping-customer-experience-from-response-time-to-personalization\/embed#?secret=aqybtFQKKd\" width=\"600\" height=\"338\" title=\"&#8220;How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization&#8221; &#8212; UX Magazine\" data-secret=\"aqybtFQKKd\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/uxmag.com\/wp-content\/uploads\/2025\/07\/How-Agentic-AI-is-Reshaping-Customer-Experience_-From-Response-Time-to-Personalization-UX-Mag-site-Medium-1024x711.png","thumbnail_width":1024,"thumbnail_height":711,"description":"With rising customer expectations, agentic AI is transforming service by delivering faster, smarter, and personalized experiences. This article explores how AI-driven automation enhances response times and empowers human agents, while emphasizing the critical role of ethics, transparency, and trust. Discover how leading brands are reshaping customer experience and why agentic AI is key to the future of engagement."}