With consumer use of AI technology outpacing enterprise adoption, the fear of companies using AI to get rid of employees has been flipped on its head into legitimate threat to the existence of companies as we know them. There\u2019s nothing preventing consumers from using generative tools to disrupt large companies\u2014for example, using a fleet of AI agents to flood and debilitate a call center to take advantage of a promotion.<\/p>\n
Harsha Gowda and Nitin Bhudia, respectively the CTO and Director of Innovation at Getronics, join Robb and Josh to discuss the risk organizations take by dragging their feet in the race for AI adoption. This conversation explores how organizations can embrace \u201cartificial incompetence\u201d as a necessary initial phase on the course to artificial intelligence, and seed the velocity that will transform their operations. By using AI agents to create an abstraction layer over existing solutions, organizations can take control of their futures.<\/p>\n","protected":false},"excerpt":{"rendered":"
With consumer use of AI technology outpacing enterprise adoption, the fear of companies using AI to get rid of employees has been flipped on its head into legitimate threat to the existence of companies as we know them. There\u2019s nothing preventing consumers from using generative tools to disrupt large companies\u2014for example, using a fleet of<\/p>\n","protected":false},"author":2636,"featured_media":19556,"menu_order":0,"template":"","format":"standard","tags":[],"guest":[3187,3186],"podcast-topic":[3154,3160,3159,3158,3156],"class_list":{"0":"post-19559","1":"podcast","2":"type-podcast","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"guest-harsha-gowda","8":"guest-nitin-bhudia","9":"podcast-topic-ai-agents-and-intelligent-digital-workers","10":"podcast-topic-customer-experience","11":"podcast-topic-employee-experience","12":"podcast-topic-high-level-thinking","13":"podcast-topic-practical-discussions","14":"entry"},"yoast_head":"\n