{"id":18910,"date":"2024-04-18T15:03:00","date_gmt":"2024-04-18T15:03:00","guid":{"rendered":"https:\/\/uxmag.com\/?post_type=podcast&#038;p=18910"},"modified":"2024-07-31T13:30:22","modified_gmt":"2024-07-31T13:30:22","slug":"hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","status":"publish","type":"podcast","link":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","title":{"rendered":"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health&#8217;s Sr. Dir. of Digital Experience"},"content":{"rendered":"<p>As conversational AI continues to change the nature of UX, we&#8217;re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he&#8217;s looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We&#8217;ve also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As conversational AI continues to change the nature of UX, we&#8217;re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he&#8217;s looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We&#8217;ve also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.<\/p>\n","protected":false},"author":2575,"featured_media":18911,"menu_order":0,"template":"","format":"standard","tags":[],"guest":[2987],"podcast-topic":[3154,3159,3161,3156],"class_list":{"0":"post-18910","1":"podcast","2":"type-podcast","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"guest-aaron-cooper","8":"podcast-topic-ai-agents-and-intelligent-digital-workers","9":"podcast-topic-employee-experience","10":"podcast-topic-hiring-and-careers","11":"podcast-topic-practical-discussions","12":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.2.1 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hiring Conversational Designers w\/ Aaron Cooper, Banner Health&#039;s Sr. Dir. of Digital Experience - UX Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health&#039;s Sr. Dir. of Digital Experience\" \/>\n<meta property=\"og:description\" content=\"As conversational AI continues to change the nature of UX, we&#039;re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he&#039;s looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We&#039;ve also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience\" \/>\n<meta property=\"og:site_name\" content=\"UX Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uxmag\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-31T13:30:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png\" \/>\n\t<meta property=\"og:image:width\" content=\"360\" \/>\n\t<meta property=\"og:image:height\" content=\"346\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@uxmag\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience\",\"url\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience\",\"name\":\"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience - UX Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/uxmag.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage\"},\"image\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage\"},\"thumbnailUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png\",\"datePublished\":\"2024-04-18T15:03:00+00:00\",\"dateModified\":\"2024-07-31T13:30:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage\",\"url\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png\",\"contentUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png\",\"width\":360,\"height\":346},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/uxmag.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcast\",\"item\":\"https:\/\/uxmag.com\/articles\/podcast\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health&#8217;s Sr. Dir. of Digital Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/uxmag.com\/#website\",\"url\":\"https:\/\/uxmag.com\/\",\"name\":\"UX Magazine\",\"description\":\"UX Magazine is a central, one-stop resource for everything related to user experience. We provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals\",\"publisher\":{\"@id\":\"https:\/\/uxmag.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/uxmag.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/uxmag.com\/#organization\",\"name\":\"UX Magazine\",\"alternateName\":\"uxmag\",\"url\":\"https:\/\/uxmag.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/uxmag.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png\",\"contentUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png\",\"width\":2440,\"height\":428,\"caption\":\"UX Magazine\"},\"image\":{\"@id\":\"https:\/\/uxmag.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/uxmag\",\"https:\/\/x.com\/uxmag\",\"https:\/\/www.linkedin.com\/company\/ux-magazine\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience - UX Magazine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","og_locale":"en_US","og_type":"article","og_title":"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience","og_description":"As conversational AI continues to change the nature of UX, we're excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he's looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We've also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.","og_url":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","og_site_name":"UX Magazine","article_publisher":"https:\/\/www.facebook.com\/uxmag","article_modified_time":"2024-07-31T13:30:22+00:00","og_image":[{"width":360,"height":346,"url":"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@uxmag","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","url":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience","name":"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience - UX Magazine","isPartOf":{"@id":"https:\/\/uxmag.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage"},"image":{"@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage"},"thumbnailUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png","datePublished":"2024-04-18T15:03:00+00:00","dateModified":"2024-07-31T13:30:22+00:00","breadcrumb":{"@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#primaryimage","url":"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png","contentUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2024\/04\/Aaron-soundcloud.png","width":360,"height":346},{"@type":"BreadcrumbList","@id":"https:\/\/uxmag.com\/podcast\/hiring-conversational-designers-w-aaron-cooper-banner-healths-sr-dir-of-digital-experience#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/uxmag.com\/"},{"@type":"ListItem","position":2,"name":"Podcast","item":"https:\/\/uxmag.com\/articles\/podcast"},{"@type":"ListItem","position":3,"name":"Hiring Conversational Designers w\/ Aaron Cooper, Banner Health&#8217;s Sr. Dir. of Digital Experience"}]},{"@type":"WebSite","@id":"https:\/\/uxmag.com\/#website","url":"https:\/\/uxmag.com\/","name":"UX Magazine","description":"UX Magazine is a central, one-stop resource for everything related to user experience. We provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals","publisher":{"@id":"https:\/\/uxmag.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/uxmag.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/uxmag.com\/#organization","name":"UX Magazine","alternateName":"uxmag","url":"https:\/\/uxmag.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/uxmag.com\/#\/schema\/logo\/image\/","url":"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png","contentUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png","width":2440,"height":428,"caption":"UX Magazine"},"image":{"@id":"https:\/\/uxmag.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/uxmag","https:\/\/x.com\/uxmag","https:\/\/www.linkedin.com\/company\/ux-magazine\/"]}]}},"_links":{"self":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast\/18910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/users\/2575"}],"version-history":[{"count":0,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast\/18910\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/media\/18911"}],"wp:attachment":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/media?parent=18910"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/tags?post=18910"},{"taxonomy":"guest","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/guest?post=18910"},{"taxonomy":"podcast-topic","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast-topic?post=18910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}