{"id":18051,"date":"2023-08-03T15:48:31","date_gmt":"2023-08-03T15:48:31","guid":{"rendered":"https:\/\/uxmag.com\/?post_type=podcast&p=18051"},"modified":"2024-07-31T13:30:38","modified_gmt":"2024-07-31T13:30:38","slug":"peter-greenberg","status":"publish","type":"podcast","link":"https:\/\/uxmag.com\/podcast\/peter-greenberg","title":{"rendered":"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor"},"content":{"rendered":"

Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these changes will require systemic change, which will be an uphill battle to say the least.<\/p>\n","protected":false},"excerpt":{"rendered":"

Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these changes will require systemic change, which will be an uphill battle to say the least.<\/p>\n","protected":false},"author":2575,"featured_media":18053,"menu_order":0,"template":"","format":"standard","tags":[],"guest":[2943],"podcast-topic":[3160,3159,3153,3155],"class_list":{"0":"post-18051","1":"podcast","2":"type-podcast","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"guest-peter-greenberg","8":"podcast-topic-customer-experience","9":"podcast-topic-employee-experience","10":"podcast-topic-hyperautomation-and-organizational-agi","11":"podcast-topic-knowledge-management","12":"entry"},"yoast_head":"\nHow AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor - UX Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uxmag.com\/podcast\/peter-greenberg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor\" \/>\n<meta property=\"og:description\" content=\"Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these changes will require systemic change, which will be an uphill battle to say the least.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uxmag.com\/podcast\/peter-greenberg\" \/>\n<meta property=\"og:site_name\" content=\"UX Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uxmag\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-31T13:30:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png\" \/>\n\t<meta property=\"og:image:width\" content=\"360\" \/>\n\t<meta property=\"og:image:height\" content=\"346\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@uxmag\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg\",\"url\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg\",\"name\":\"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor - UX Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/uxmag.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage\"},\"image\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage\"},\"thumbnailUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png\",\"datePublished\":\"2023-08-03T15:48:31+00:00\",\"dateModified\":\"2024-07-31T13:30:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/uxmag.com\/podcast\/peter-greenberg\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage\",\"url\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png\",\"contentUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png\",\"width\":360,\"height\":346},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/uxmag.com\/podcast\/peter-greenberg#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/uxmag.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcast\",\"item\":\"https:\/\/uxmag.com\/articles\/podcast\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/uxmag.com\/#website\",\"url\":\"https:\/\/uxmag.com\/\",\"name\":\"UX Magazine\",\"description\":\"UX Magazine is a central, one-stop resource for everything related to user experience. We provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals\",\"publisher\":{\"@id\":\"https:\/\/uxmag.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/uxmag.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/uxmag.com\/#organization\",\"name\":\"UX Magazine\",\"alternateName\":\"uxmag\",\"url\":\"https:\/\/uxmag.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/uxmag.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png\",\"contentUrl\":\"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png\",\"width\":2440,\"height\":428,\"caption\":\"UX Magazine\"},\"image\":{\"@id\":\"https:\/\/uxmag.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/uxmag\",\"https:\/\/x.com\/uxmag\",\"https:\/\/www.linkedin.com\/company\/ux-magazine\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor - UX Magazine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/uxmag.com\/podcast\/peter-greenberg","og_locale":"en_US","og_type":"article","og_title":"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor","og_description":"Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these changes will require systemic change, which will be an uphill battle to say the least.","og_url":"https:\/\/uxmag.com\/podcast\/peter-greenberg","og_site_name":"UX Magazine","article_publisher":"https:\/\/www.facebook.com\/uxmag","article_modified_time":"2024-07-31T13:30:38+00:00","og_image":[{"width":360,"height":346,"url":"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@uxmag","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg","url":"https:\/\/uxmag.com\/podcast\/peter-greenberg","name":"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor - UX Magazine","isPartOf":{"@id":"https:\/\/uxmag.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage"},"image":{"@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage"},"thumbnailUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png","datePublished":"2023-08-03T15:48:31+00:00","dateModified":"2024-07-31T13:30:38+00:00","breadcrumb":{"@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/uxmag.com\/podcast\/peter-greenberg"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg#primaryimage","url":"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png","contentUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2023\/08\/12.png","width":360,"height":346},{"@type":"BreadcrumbList","@id":"https:\/\/uxmag.com\/podcast\/peter-greenberg#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/uxmag.com\/"},{"@type":"ListItem","position":2,"name":"Podcast","item":"https:\/\/uxmag.com\/articles\/podcast"},{"@type":"ListItem","position":3,"name":"How AI can help heal a broken travel and hospitality industry with Peter Greenberg, CBS News Travel Editor"}]},{"@type":"WebSite","@id":"https:\/\/uxmag.com\/#website","url":"https:\/\/uxmag.com\/","name":"UX Magazine","description":"UX Magazine is a central, one-stop resource for everything related to user experience. We provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals","publisher":{"@id":"https:\/\/uxmag.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/uxmag.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/uxmag.com\/#organization","name":"UX Magazine","alternateName":"uxmag","url":"https:\/\/uxmag.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/uxmag.com\/#\/schema\/logo\/image\/","url":"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png","contentUrl":"https:\/\/uxmag.com\/wp-content\/uploads\/2021\/01\/UX-Magazine-logo-2.png","width":2440,"height":428,"caption":"UX Magazine"},"image":{"@id":"https:\/\/uxmag.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/uxmag","https:\/\/x.com\/uxmag","https:\/\/www.linkedin.com\/company\/ux-magazine\/"]}]}},"_links":{"self":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast\/18051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/users\/2575"}],"version-history":[{"count":0,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast\/18051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/media\/18053"}],"wp:attachment":[{"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/media?parent=18051"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/tags?post=18051"},{"taxonomy":"guest","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/guest?post=18051"},{"taxonomy":"podcast-topic","embeddable":true,"href":"https:\/\/uxmag.com\/wp-json\/wp\/v2\/podcast-topic?post=18051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}